Usually during the parallel rollouts, the service providers or the end customers have a lack of skilled resources in order to manage the core model improvement, the daily support and the new rollouts. Our offering is based on our lessons learned during the different SAP project rollouts and the customers feedback. Our methodology for the rollout projects is customizable according to the industry, the size of the company, the project scope and the rollout localization. One of the keys of success of our methodology are:
For the support, we have different contractual ways to manage the support for our customers: